Privacy Policy

This Privacy Policy describes how Lusterbrook Confections (“we,” “us,” or “our”) collects, uses, retains, and safeguards personal information submitted through tevnixo-point.shop. This policy describes only the actual data practices implemented on this website.

1. Information We Collect

Information You Voluntarily Provide

When you submit our candy inquiry form or contact us directly, we collect the details you choose to share:

• Contact identifiers: Your full name, email address, and optional telephone number.
• Inquiry preferences: Selected candy creations, inquiry category (product question, custom design, gift selection, or general inquiry), optional estimated quantity, optional preferred date, and the text of your message.
• Acknowledgment record: Confirmation that you acknowledged our Privacy Policy and Terms of Use when submitting the form.

We do not operate an online payment checkout on this site, and we ask that you never submit payment card details, government identification numbers, or sensitive medical records through our inquiry form.

Technical & Security Data

To keep the website reliable and protect our inquiry endpoint against automated spam and cross-site request forgery (CSRF), our server processes limited technical information:

• Security cookies: Essential first-party session cookies (lc_csrf_nonce for form security verification and lc_inquiry_confirmed to display your confirmation reference on the Thank You page, expiring automatically within 30 to 120 minutes).
• Abuse-prevention metadata: Standard HTTP request headers and your network IP address, which is used transiently in memory or in salted cryptographic hash form to enforce submission rate limits against automated spam.

By default, this website does not load third-party behavioral advertising trackers, external font-tracking scripts, or social media tracking pixels.

2. How We Use Your Information

We use the information collected through the inquiry form strictly for practical business communication and site operation:

• Reviewing and replying to your questions about candy designs, custom selections, availability, and pricing.
• Providing verified ingredient, allergen, and product labeling information when requested prior to ordering.
• Maintaining internal inquiry records so we can reference your request if you follow up.
• Protecting the website and mail system from spam, abuse, or unauthorized access.

We do not sell or rent your personal contact information to data brokers or third-party marketers.

3. Data Storage, Retention & Third-Party Services

Verified form submissions are recorded in protected server storage inaccessible to public web visitors and forwarded to our business inbox (info@tevnixo-point.shop) via our hosting environment's configured email transport or webhook relay.

• Service providers: Your inquiry data may pass through our web hosting infrastructure provider and email delivery provider solely to host this website and deliver messages to and from info@tevnixo-point.shop.
• Retention: Rate-limiting records expire automatically after short security windows. Inquiry records and email correspondence are retained only as long as reasonably necessary to respond to your inquiry, fulfill any separately confirmed order, maintain routine business records, or satisfy applicable legal obligations, after which they are deleted or archived securely.

4. Your Privacy Choices & Rights

Depending on your US state of residence or local jurisdiction, you may have rights to request access to personal information we hold about you, request correction of inaccurate contact details, or request deletion of an inquiry record (subject to records we are legally required to keep).

To make a question or request regarding your personal information, please contact us using any of the methods below and include the email address or inquiry reference ID associated with your submission so we can locate your record accurately.

5. Contact Us About Privacy

Lusterbrook Confections
Address: 2224 11th Ave S, Minneapolis, MN 55404, USA
Email: info@tevnixo-point.shop
Phone: +1 (605) 894-6614